Kenmore Washer Troubleshooting: Not Draining Solutions

When my Kenmore washer stopped draining, I knew I had a problem on my hands. A washer that won’t drain can turn laundry day into a nightmare, leaving clothes soaking wet and unusable. Whether you’re dealing with a minor clog or a more serious mechanical issue, understanding the common causes can save you time and frustration.

Key Takeaways

• Identify Common Causes: Issues like clogged drain hoses, faulty lid switches, blocked pump filters, and malfunctioning drain pumps are typical culprits behind a Kenmore washer not draining.
• DIY Troubleshooting Steps: Simple steps like inspecting and unclogging the drain hose, testing and replacing the lid switch, cleaning the pump filter, and changing the drain pump can often resolve draining issues.
• Safety First: Unplugging the washer and using tools like multimeters to test components ensure safety while troubleshooting.
• When to Call a Professional: If DIY attempts fail or involve complex electrical problems, professional assistance is recommended to prevent further damage and safely resolve the issue quickly.
• Warranty Considerations: Always check your washer’s warranty before attempting repairs, as unauthorized fixes could void the warranty. Use approved service providers to retain coverage benefits.

Common Reasons Why Kenmore Washer Is Not Draining

Several factors can cause a Kenmore washer to fail to drain. Knowing these can simplify troubleshooting and potentially save time and money.

Clogged Drain Hose

The drain hose can get clogged with lint, hair, or debris, preventing proper water drainage. Inspecting the hose for blockages can rectify this issue.

1. Check for Obstructions: Examine the drain hose for visible blockages such as lint or hair and remove them.
2. Ensure Proper Connection: Make sure the hose is connected correctly and not kinked or twisted.
3. Clean the Interior: Use a long brush to clean inside the hose if blockages are noticed.

Faulty Lid Switch

The lid switch is a crucial safety feature that prevents the washer from spinning with the lid open. If malfunctioning, it can stop the washer from draining.

1. Test the Switch: Use a multimeter to check for continuity. If there’s no continuity, the switch is faulty.
2. Inspect the Wiring: Examine the wiring connected to the lid switch for any wear or damage.
3. Replace if Needed: If no continuity is found or wiring damage is observed, replace the lid switch.

Blocked Pump Filter

A clogged pump filter, located at the bottom of the washer, can impede drainage. Cleaning the filter can restore proper functionality.

1. Access the Filter: Locate the pump filter by removing the lower cover of the washer.
2. Remove Debris: Take out and rinse the filter under running water to clear any debris.
3. Reinstall Properly: Ensure the filter is reinstalled correctly to maintain an effective seal.

Malfunctioning Drain Pump

The drain pump is responsible for expelling water from the washer. When broken, the washer won’t drain, requiring a pump replacement.

1. Listen for Noise: A consistent humming noise without actual drainage might indicate a faulty pump.
2. Check for Power: Use a multimeter to verify the pump is getting power. If it isn’t receiving power, inspect the wiring or control board.
3. Replace the Pump: If power is present but the pump isn’t working, replace the faulty pump to restore drainage.

How To Troubleshoot A Kenmore Washer Not Draining

To get your Kenmore washer draining again, follow these troubleshooting steps.

Check The Drain Hose

The drain hose could be the culprit if the washer’s not draining. Ensure the drain hose is properly positioned and has no kinks or bends. An improperly positioned drain hose can restrict water flow. Remove the drain hose from the back of the washer and inspect it for clogs. Debris such as lint or small clothing items can obstruct the hose. If you find a clog, clear it out using a plumbing snake or by flushing the hose with water. Reconnect the hose securely, ensuring there are no twists or blockages.

Inspect The Lid Switch

The lid switch assembly could be defective, preventing the washer from draining. To inspect the lid switch, first, unplug the washer to ensure safety. Use a multimeter to test the lid switch for continuity. If the multimeter doesn’t show continuity, the lid switch is likely defective and needs replacement. If the lid switch seems functional, check the actuator or lever that engages the switch when the lid closes. Sometimes these components break or become misaligned, preventing proper operation.

Clean The Pump Filter

A blocked pump filter can hinder your washer’s drainage. Locate the pump filter, usually behind a panel at the bottom front of the washer. Open the panel and place a towel or shallow pan beneath it to catch any water that spills out. Unscrew the pump filter and remove it. Inspect the filter and the impeller for any debris like lint, coins, or small objects. Clean the filter thoroughly and remove any blockages you find. Reinstall the filter and panel once you’re certain it’s clear.

Test The Drain Pump

The drain pump might be faulty if other steps haven’t resolved the issue. To test the drain pump, first, disconnect power to the washer. Remove the washer’s back panel to access the pump. Check for any visible signs of damage or clogs in the pump housing. Use a multimeter to test the pump for continuity. If there’s no continuity, the pump is defective and requires replacement. If it passes the continuity test but still doesn’t operate, consider seeking professional assistance.

DIY Fixes For Common Draining Issues

Resolving draining issues in Kenmore washers can often be done with some straightforward DIY troubleshooting. Below are the steps to address common causes effectively.

Unclogging The Drain Hose

I’ll start by inspecting the drain hose to ensure it’s free of obstructions.

1. Check for Kinks: I make sure the drain hose isn’t kinked or bent. This often happens if the washer is positioned incorrectly. Adjusting the hose to guarantee a smooth flow resolves kinking issues.
2. Clear Clogs: I remove the drain hose from the washer and check for any clogs. Common items that get stuck include socks and small laundry items. Using a long, flexible brush, I clear out any blockages. If obstructions seem hard to remove, rinsing with water under pressure helps.
3. Inspect Connections: I also verify that the hose’s connection points are clear. Ensuring there’s no build-up at these junctions will maintain an unimpeded flow.

Replacing The Lid Switch

Replacing the lid switch can resolve instances when the washer won’t drain.

1. Test The Lid Switch: First, I use a multimeter to test the lid switch’s continuity. A defective switch reads zero continuity and needs replacing.
2. Perform a Master Reset: Unplugging the washer and waiting a minute often helps. Then I plug it back in and open and close the lid six times within 12 seconds to reset the computer. This step is crucial if the lid switch reads as functional but the washer still won’t drain.
3. Replace the Switch: If the switch is defective, I replace it. After disconnecting the washer from power, I locate the switch, which is usually accessible by removing the top panel. I then disconnect the wires, unscrew the old switch, and attach the new one securely.

Clearing The Pump Filter Blockage

Cleaning the pump filter maintains an effective flow of water.

1. Locate The Filter: First, I find the pump filter access door, generally located at the bottom front of the washer.
2. Prepare for Water: Before opening the filter compartment, I place a shallow dish or tray under the access door to catch any spills.
3. Remove and Clean The Filter: Turning the filter counterclockwise, I remove it and clean out any debris, lint, or small objects. Thoroughly washing the filter under running water ensures no residue remains.
4. Reinstall The Filter: I secure the cleaned filter back by turning it clockwise until tight. Running a test wash cycle confirms the issue is resolved.

Changing The Drain Pump

Sometimes, the drain pump could be the root of the problem.

1. Identify the Issue: If the washer still doesn’t drain, it’s likely the drain pump is malfunctioning. I listen for unusual noises from the pump during the drain cycle.
2. Access The Pump: First, I disconnect the washer from power. The pump is usually located at the back or base of the washer. Removing the back panel or tilting the washer gives me access.
3. Replace the Pump: I disconnect the pump’s electrical connectors and unscrew it from its bracket. Installing the new pump involves reversing these steps—connecting it securely and ensuring all hoses are properly attached.
4. Test The Washer: After reassembling, I run a full wash cycle to test the new pump. A successful cycle confirms the pump replacement fixed the draining issue.

When To Call A Professional

If your Kenmore washer isn’t draining, some scenarios warrant professional assistance.

Persistent Issues

When troubleshooting doesn’t resolve the draining issue, call a professional. Even after checking for clogs, inspecting the pump filter, and testing the drain pump, a non-draining washer indicates deeper problems. Sears Home Services advises using their diagnostic tests for accurate issue identification. For issues persisting even though multiple DIY attempts, professional help ensures a precise diagnosis and effective repair.

Electrical Problems

Contact a professional if electrical components, such as the motor or control board, are involved in the draining issue. Attempting DIY fixes on electrical parts can pose safety risks. Professionals have the expertise to safely and effectively address electrical malfunctions, minimizing accident risks. They also have appropriate tools for diagnosing and fixing electrical issues without causing further damage.

Warranty Considerations

Check your Kenmore washer’s warranty terms. If it’s under warranty, unauthorized repairs could void coverage. Consult a professional approved by Kenmore, like those from Sears Home Services, to retain warranty benefits. They handle repairs under warranty terms, ensuring you aren’t liable for repair costs. Always review your warranty details before attempting any DIY fixes to avoid losing coverage.

Conclusion

Troubleshooting a Kenmore washer that’s not draining can be straightforward with the right approach. By addressing common issues like clogs and faulty parts, you can often resolve the problem yourself. But, don’t hesitate to seek professional help for more complex issues or to maintain your warranty. Proper maintenance and timely intervention can keep your washer running smoothly for years.

Frequently Asked Questions

Why is my Kenmore washer not draining?

Common causes include clogs in the drain hose, a blocked pump filter, a malfunctioning drain pump, or a faulty lid switch. Check these elements to identify the issue.

How do I troubleshoot a clogged drain hose in my Kenmore washer?

Disconnect the hose and inspect it for blockages. Flush it out with water to remove any debris and reattach it properly.

What is the role of the lid switch in a Kenmore washer?

The lid switch ensures the washer doesn’t operate when the lid is open. If faulty, the washer may not drain properly.

How can I clean the pump filter of my Kenmore washer?

Locate the pump filter (usually behind a panel), remove any debris inside it, and clean it thoroughly before putting it back.

When should I seek professional help for my Kenmore washer?

Seek professional help if DIY methods don’t resolve the issue, or if there are electrical components like the motor or control board involved.

Will fixing my Kenmore washer on my own void the warranty?

Yes, attempting DIY repairs on components covered under warranty can void the warranty. Always check the terms before proceeding.

Who should I contact for professional repair services for my Kenmore washer?

Contact professionals like those from Sears Home Services for accurate diagnosis and repair, especially for electrical problems or warranty-covered repairs.